Terms of service
Overview
Welcome to Cemtec Adhesives.
These Terms of Service govern your use of our website (www.cemtecadhesives.com) and the purchase of any products from us.
By accessing or purchasing from our site, you agree to be bound by these Terms and our related policies, including our Privacy Policy and Returns & Refund Policy.
1. Company Information
Cemtec Adhesives is a South African manufacturer and supplier of industrial adhesives, coatings, and bonding systems.
We are based in Kempton Park, Gauteng, South Africa, and operate under South African law.
2. Products & Availability
All products displayed on this website are subject to availability.
We reserve the right to discontinue or modify any product without prior notice.
Certain items are made to order or manufactured in bulk, and lead times may vary depending on material availability and production scheduling.
3. Orders & Payment
All prices displayed are in South African Rand (ZAR) and include VAT unless stated otherwise.
Orders are confirmed only once payment has been received in full through one of our approved payment methods.
We reserve the right to cancel or refuse any order at our discretion if fraud, error, or misuse is suspected.
4. Shipping & Delivery
We ship within South Africa using trusted courier partners.
Estimated delivery times and applicable shipping fees are displayed during checkout.
Cemtec Adhesives is not liable for delays caused by couriers, strikes, incorrect delivery information, or circumstances beyond our control.
For more details, please refer to our Shipping Policy.
5. Returns & Refunds
Our products are manufactured to strict quality standards.
If you experience any issues with your order, please refer to our Returns & Refund Policy for information on returns, replacements, and eligibility.
We do not accept returns for opened or custom-manufactured products unless the product is proven defective.
6. Product Use & Liability
All Cemtec Adhesives products are intended for industrial and professional use only.
Customers are responsible for ensuring that the product is suitable for their intended application and for following the correct usage instructions and safety data.
Cemtec Adhesives shall not be held liable for:
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Incorrect application, misuse, or modification of products
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Damages arising from improper storage or handling
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Indirect, incidental, or consequential losses related to product use
Our responsibility is limited to the replacement of the product or refund of the purchase price, as outlined in our Returns Policy.
7. Intellectual Property
All content on this website — including text, logos, product names, images, and graphics — remains the property of Cemtec Adhesives.
Unauthorized reproduction, distribution, or use of our content without written consent is strictly prohibited.
8. Privacy & Personal Data
We collect and process customer information in accordance with our Privacy Policy and South African POPIA regulations.
By using our website, you consent to our handling of your personal data for order processing and customer support.
9. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes will be subject to the jurisdiction of South African courts.
10. Contact Information
For questions about these Terms or any of our policies, please contact us:
📧 info@cemtecadhesives.com
📍 Cnr Benoni & Boden Road,Jatniel,Benoni,1509